Responsible Gaming

Gambling should always be a form of entertainment, never a way to make money or solve financial problems. While most people gamble responsibly, for some it can become a serious issue. Please read this page carefully and use the tools and resources available to keep your play safe and enjoyable.

Age Verification

You must be at least 18 years old — or the legal gambling age in your jurisdiction (in the Philippines, casino gaming is restricted to persons aged 21 and above) — to create an account and place bets. We verify age and identity as part of our registration process. Underage gambling is illegal and will result in account closure and forfeiture of winnings.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Ask yourself honestly if any of the following apply to you:

• Chasing losses — betting more to try to win back money you have lost.
• Hiding your gambling from family, friends, or colleagues.
• Spending more money or time on gambling than you can afford.
• Neglecting work, studies, relationships, or personal responsibilities due to gambling.
• Borrowing money, selling possessions, or using funds meant for essentials to gamble.
• Feeling restless, irritable, or anxious when trying to cut down or stop.
• Lying about how much you gamble or how much you have lost.
• Gambling to escape from stress, anxiety, depression, or other problems.
• Being unable to stop or control your gambling even when you want to.

If you recognise several of these signs in yourself or someone you care about, please seek help immediately.

Self-Help Tools

Most reputable betting platforms offer practical tools to help you stay in control. You can usually set these in your account settings or by contacting customer support:

• Deposit limits — cap the amount of money you can deposit per day, week, or month.
• Loss limits — set a maximum amount you are willing to lose within a given period.
• Session time limits / reality checks — receive alerts after a set time playing, reminding you how long you have been online.
• Self-exclusion — block yourself from accessing your account for a chosen period (e.g., 6 months, 1 year, or permanently).
• Cooling-off periods — take a short break from gambling (24 hours to several weeks).

Use these tools proactively. They are designed to protect you.

Support Organizations

Philippines — Local Help

• PAGCOR Responsible Gaming Program — the Philippine Amusement and Gaming Corporation offers responsible gaming information and assistance.
• Gamblers Anonymous — Find a Meeting in the Philippines — peer support groups for people with gambling problems.

International Support (for players outside the Philippines)

• UK: GamCare and GamStop
• Australia: Gambling Help Online
• Canada: Responsible Gambling Council
• USA: National Council on Problem Gambling
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)

Seek Help Now

If you or someone you know is struggling with problem gambling, do not wait. Reach out to the appropriate organisation above or speak to a trusted friend, family member, or healthcare professional. Help is available, and recovery is possible. Remember: gambling is only entertainment — it should never cost you your well-being.